Terms & Conditions
Payments can be made securely through our web store. We also accept direct debits, please contact us for this service and a corresponding invoice will be provided. *note: Release of order will not commence until payment in full is received.
SHIPPING & INTERNATIONAL SALES
All orders with-in Australia will be sent by Australia Post, Registered post with tracking. If you would like your order sent express, please just send us an email and we’ll add a small amendment to the cost.
For International orders without a shipping option, please contact us direct via firstname.lastname@example.org and an invoice will be sent with the corresponding shipping costs. International orders will be sent by Australia Post International air mail. This service provides tracking but not insurance. If you would like to add insurance your order during transit, please state so in the initial email and the quote will be provided.
Scott Benedictine is not liable for any goods lost or damaged in transit.
Returns & Exchanges
Scott Benedictine offers a very open returns policy (provided garment is intact). After all, we just want you to be happy.
Please contact us at email@example.com within 14days if you have any concerns in regard to your product.
Scott Benedictine pays special attention to the finish and quality of its pieces and all orders are quality assessed before being dispatched. We will repair any faulty goods, but please note this does not include general wear and tear, or mistreatment of product. Please follow the care instructions carefully for the longevity of your garment. For faulty products there will be an offer of repair, exchange, or refund. If you choose refund, the original price less shipping costs will be refunded to the payment method used for the purchase. For repair or exchange we will advise you of the expected wait time. We will endeavour to repair, return, or send a new item as soon as possible! Returned items can be sent via your preferred currier or post but must be sent with tracking and tracking number provided.
If you have any queries or issues about anything please do not hesitate to contact us at firstname.lastname@example.org
We are very open and want nothing more than for you to be happy with your purchase. We want to build a community, not just make a product.